When can I expect to receive my item?
We generally ship within 24 hours of receiving your payment (items for which payments are received on Saturday will be mailed on Monday). A shipping notification will be emailed to you when your item has shipped.
While we ship promptly, delivery time is dependent upon the carrier. Most of our items (the books and videos) are shipped via media mail. Please be aware that media mail typically takes 7-14 days to travel coast to coast and can take longer. If you need an item sooner, priority mail delivery in the US is also available.
For our international customers, delivery, even via air services, can be delayed by customs. And surface mail delivery, while economical, can take 8-12 weeks and sometimes longer.
Will you discount shipping on multiple purchases?
We are most happy too. There are two qualifications to this:
a) The items must be shipped at the same rate. That is, we are happy to discount shipping on a book and video you purchase because both are shipped at media mail rate. However, if you buy a stitchery kit that is shipped via first class mail and a book that is shipped via media mail, we cannot combine and discount shipping (the stitchery kit does not qualify for media mail rate, and shipping the book via first class would be too expensive).
b) If you win multiple items and will be paying with PayPal, please wait for me to issue you a combined invoice. In order for PayPal's seller protection policy to remain in effect, items shipped together must be paid on one invoice.